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Please reach us at thediystruggle@gmail.com if you cannot find an answer to your question.
No. I am a decorative artist, my knowledge is based solely on my experience and preferences.
Yes, in Business Management
No, I do not do projects for others but I do offer advice from my experience which you can take our leave to what best suits your needs. Feel free to send an email or drop me a line on IG. Please allow 24-48 hrs for a response depending on how busy I am at the time I may not be able to respond right away!
The goal is to help inspire as many people through my own experiences on their DIY JOURNEY, what ever that maybe. I have a small thrifting/reselling business, I do home projects, I build things, I craft, and there is always tons of entertainment even if your not tuning in for what I am doing that week. I want people to know it is not always sunshine and rainbows in the DIY world and to not be afraid to try it again. They are not alone! The struggle can be real!
All sales are final on Napkins! Merch is sold at Teepublic and Sketch books are sold through Amazon. Any issues with your product please contact that company! Any issues with Brand Products, handmade pieces and revamped DIYS please contact. Those items are to be determined!
Please allow 3-7 business days to process your order request! Items are usually shipped out by the end of the seventh business day from when you made your order!
Total time to receive your products, is usually 10-14 business days from order date!
Please do not email asking when your item will be shipped, if it is inside of the 3-7 processing days! When your item has been shipped you will get a notification telling you your package is on the way!
Accidents happen! Get me the correct shipping information and then please send an additional shipping fee of $4.99 to the pay pal account to cover the cost. Yes, even if your shipping was free on the purchase because that is now gone since it was returned, and I should not have to pay free shipping for your item twice! But, I will happily pick up the return from the post office, repackage the items at my own cost and then take it back for shipping!
Shipping Varies depending on what you are ordering. Please read if you have concerns. Also, keep in mind shipping is flat rated across the board to cover shipping, packaging time, material and labor! In the event your order is more for the shipping it will not be an additional cost to you!
Napkin Bundles include shipping at $9 a bundle! Tracking cost about $5 at the post office so this is not included with just 1 bundle purchase. If you order more than one bundle it will include tracking because the weight of the order requires a different type of shipping method! If you have further questions about this, please reach out!
ALL TDS Brand products do NOT include shipping!!!!
Shipping is priced at a Flat Rate of $5.50! No matter what you order in an effort to keep shipping costs down! The price covers your tracking and packaging! If your order happens to price more for shipping once it is shipped that will be covered over the $5.50! You will not be charged extra later. This rate applies for only US residence excluding australia!
Canada orders, please see Canada shipping information. Free shipping will not apply to you! (Sorry about that!)
And.... Excluding Australia, I do not ship to Australia! (Sorry about that also)
Do you ship to Canada?
Starting January of 2024, yes! Keep in mind you are picking the correcting shipping as you finish your purchase! And, please note you will not have a tracking number for the flat rate ship fee and are not being offered the same free shipping at 4 papers! Sorry about that! To many issues dealing with shipping specifications on the website!
You WILL NOT GET A TRACKING NUMBER, unless requested and you pay the charge, here is why!
Unfortunately, to keep costs down for shipping, I can do a flat rate of $7 for NO TRACKING on large envelopes! If YOU WANT TRACKING, it is at a minimum of $35 depending on where the package is going! Please email me with your purchase if you want a tracking number and are willing to pay the additional fee you can send the extra to the pay pal account! (these costs are based on the post office and extra time for paperwork involved in shipping to a different country as well as any fees I incur through the exchange in currency!!)
What happens if the package is lost?
Unfortunately, this is the chance we will have to take for this system. You will be emailed when I send out your package and I will have proof of receipt for the mailing from the post office so you know I have sent your order! I know this is an inconvenience and a liability due to not offering tracking for $7 at a large envelope fee, but that is what I can give for shipping with the costs given at the post office and fees! Again, if you want a package tracking # the cost is a minimum of $35. I will happily add it if you want to pay the extra for it. Just email me. I am totally flexible I will send you my pay pal link and you can send the additional fee to that link for your shipping with tracking!
Please, also be aware that I will not send out a replacement order if this does happen because you can purchase tracking for a minimum of $35 so you know directly where you package is!
The flat rate $7 only covers large envelopes and does not include tracking through the post office! It is the most budget friendly way to send. This is the main option; I will use unless you email stating otherwise! I will not be responsible for lost or not received items to Canada!
NAPKIN BUNDLES
To get free shipping YOU MUST purchase these separate! These cannot be combined with decoupage papers! Annoying, I know! However, Fees and customs require packages to be under certain weights with fees etc!!! The Decoupage Papers tend to be slightly heavier and also have more fees from my website for conversion! So, if you want to purchase Napkins and papers, please purchase separately so cost is calculated correctly! Yes, you will get 2 packages!
Rub ON TRANSFERS
In order to ship these, I would have to have tracking for them! Hard plastic is included in the package! I cannot send this as a large envelope since all the material is not bendable. Shipping for any package would be a minimum of $35 for these! I am sorry about that! I have checked, there is no other way to mail these without this! Please contact me with any questions!
If somehow you miss all this information, I will reach out to help you correct the order! If I cannot reach you within a weeks' time I will just refund your money entirely!
With all of this being said the time to ship out is still the standard
3-7 business days to process your order request! Items are usually shipped out by the end of the seventh business day from when you made your order! Total time to receive your products, is usually 10-14 business days from order date!
Please, do not email asking when your item will be shipped, if it is inside of the 3-7business processing days! When your item has been shipped you will get a notification telling you your package is on the way!
This will depend on what your intentions are with your download. If you want to decoupage. I like to use rice paper, a plain napkin or gift paper. If you plan on framing it or using for scrap book or even art in your home paper will work just fine! If you use a ink jet printer be sure to allow your image to dry or spray it so it seals! The ink tends to be water base and can run with sealers!
I use a Canon image class laser printer for all my digital downloads.
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